Cut corners and it shows
The app used to be very good but to as usual to save costs they cut corners. They no longer need to "develop" or update software as all the app is doing is directing you to a web page within a shell of an app. Because of that they can no longer save your information with the passport info. This is a huge pain and the overall interface looks and feels exactly what it is; a webpage rendered into an "app". Very disappointing.
booboo31 about
Air Canada + Aeroplan, v3.30